Axis Air Texas, LLC

Axis Air Texas, LLC operates as a residential HVAC contractor based in El Paso, serving homeowners across the city and surrounding border region. The company maintains a 4.3-star rating from 154 customer reviews, reflecting consistent service delivery in the region. Their standard hours run Monday through Friday 8 AM to 5 PM, with Saturday availability until 3 PM, closed on Sunday.

Owner Justin leads project calls personally, distinguishing Axis Air from larger operations where homeowners often navigate call centers. Customer reviews document him replacing a blower assembly on a new RUUD installation after follow-up, and his team completed a same-day evaporative-cooler-to-AC conversion in approximately six hours. The company passes savings directly to customers, one reviewer noted a quote nearly $3,000 below a competitor for comparable new equipment, permitting, and warranty coverage.

Recent customers describe Axis Air as responsive when issues arose after installation, with Justin declining to submit financing paperwork until problems were resolved. This approach contrasts with negative reviews citing delays in secondary items like lineset covers, which reviewers characterized as acceptable for the price point without justifying one-star ratings.