B & C Refrigeration
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About B & C Refrigeration
B & C Refrigeration maintains a physical presence in El Paso, Texas, serving residential and light commercial clients across the city's east and west sides. The company holds a 3.7-star average across nine published reviews, indicating a mixed but documented track record with local homeowners. Their operhours run Monday through Friday from 8 AM to 4:30 PM, with Saturday and Sunday reserved for emergency callback situations.
The company advertises fast, reliable, and affordable HVAC repair with a no-fix-no-fee promise. Website copy indicates capability across air conditioning, furnace, heat pump, thermostat, ductwork, and refrigerant systems. Their service language emphasizes licensed and insured work, though specific license numbers are not displayed on the domain.
Customer narratives reveal mixed outcomes. Rob Cordero reported on-time arrival and competitive pricing for an evaporative cooler replacement, resulting in a five-star endorsement. Araceli Guerra, a customer since 2009, described a six-visit process over multiple months to restore a refrigerated air conditioning system, resulting in hundreds of dollars in charges and expresses intent to seek alternative service providers.
What Customers Say
Three of five reviewed customers awarded five stars, citing on-time arrival, competitive pricing, and satisfactory installation work. Negative reviews from Araceli Guerra and Nomi P describe repeated service calls, unresolved problems, and communication failures, with one client filing a BBB complaint.
Working Hours
| Sunday | Closed |
| Monday | 8 AM–4:30 PM |
| Tuesday | 8 AM–4:30 PM |
| Wednesday | 8 AM–4:30 PM |
| Thursday | 8 AM–4:30 AM |
| Friday | 8 AM–4:30 PM |
| SaturdayToday | Closed |
Services
Air Conditioning Repair
Diagnosis and repair of cooling systems including refrigerant leaks, compressor failures, and condenser issues.
Furnace Service
Heating system repair, igniter replacement, and thermostat integration for gas and electric furnaces.
Heat Pump Installation
New heat pump installation including outdoor unit placement and indoor ductwork connection.
Therstat Programming
Smart thermostat installation, wiring configuration, and temperature scheduling setup.
Ductwork Repair
Leak sealing, duct modification, and airflow balancing to improve system efficiency.
Refrigerant Services
R-22 and modern refrigerant charging, leak detection, and recovery for refrigerated AC systems.