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Claim This BusinessFrontera Refrigeration, LLC is a licensed HVAC contractor based in El Paso, Texas, holding license TACLA00071814R. The company has built a reputation with an exceptional 4.8-star rating drawn from 139 customer reviews. Operating from their office on Pellicano Drive in the 79936 zip code, their technicians specialize in air conditioning repair, furnace installation, system tune-ups, and air duct services. The business serves El Paso residents and extends service to the nearby community of Socorro. Their team handles both residential repairs and complete system replacements, offering warranties on installed equipment.
What sets Frontera apart is their annual service plan that includes scheduled maintenance for both heating and cooling systems. Customers enrolled in the plan receive one heating tune-up and one air conditioning tune-up each year, plus VIP scheduling priority and up to 15 percent off of HVAC services. Their technicians document every job with before-and-after photographs, providing homeowners with visual confirmation of completed work. This transparency, combined with their commitment to honesty and integrity, helps customers make informed decisions about repairs and replacements.
Customer reviews consistently mention technician Jesus Sotelo by name, noting his professionalism and diagnostic skills. One reviewer described how Jesus identified a worn-out blower motor during a same-day service call and had the heater working again within an hour. Another customer appreciated that Jesus sent photos of the repair work via email after completing the job. A third reviewer highlighted that Jesus arrived on time, performed a thorough diagnostic, and explained the issue clearly before starting repairs. These firsthand accounts demonstrate the contractor's focus on prompt, transparent service.
Of 139 reviews, all five-star reviewers describe specific positive experiences with technician Jesus Sotelo, noting he arrived the same day, provided photo documentation, and completed repairs within hours. The single one-star review involves a quote request that was not followed up, representing less than 1 percent of feedback. Customers consistently mention fair pricing, same-day availability, and professional service.
Diagnose and repair cooling system issues including condensers, coils, and refrigerant problems. Same-day service available.
Install new AC units and complete system replacements with warranty coverage on equipment.
Fix heating system failures including blower motors, ignitors, and thermostats. Available for emergency calls.
Install new heating systems including furnace replacements with professional setup.
Annual preventive maintenance inspections to keep systems running efficiently and prevent breakdowns.
Annual heating system inspection and cleaning to ensure reliable winter performance.
Inspect and repair ductwork to improve airflow and system efficiency throughout the home.
Install filtration systems to remove allergens and improve indoor air quality.