Mountain Star Heating & Cooling, LLC

Mountain Star Heating & Cooling has operated as a family-owned contractor in El Paso since 1993, holding license TACLB13798. With a 4.3-star rating drawn from 41 homeowner reviews, the company serves residential and commercial clients across the city, including the central neighborhoods near Porter Avenue and outlying sections of the Upper Valley. This longevity in a demanding West Texas climate reflects sustained local trust, though the review archive shows a polarized pattern that prospective clients should weigh carefully.

The company positions itself as a Lennox dealer handling both residential and commercial heating and cooling systems, with a service area that spans El Paso's diverse terrain from downtown commercial zones to suburban rooftops. Website text confirms expertise with packaged rooftop units and a full range of HVAC installations, though specific details about rebate programs, guarantees, or indoor-air-quality add-ons do not surface in available materials. The 1993 founding year and stable license standing represent the contractor's core competitive anchors in a market where newer operators frequently enter and exit the space.

Reviewer accounts name specific technicians, with Paul Drury referenced in both unfavorable and favorable contexts. Greg Mele credits Paul and his crew for managing a complex dual-crane Lennox installation on a tight residential roof, noting the owner's on-site presence and careful work. Lester Hall describes Raul and Abraham stepping in after a previous contractor left the system damaged, completing a full replacement in less time than the initial company took to respond. These scenarios illustrate the company's capacity for challenging reconfigurations, though Marivi Isaac's account of a disputed coil replacement serves as a counterpoint that interested callers will want to discuss directly.