Times Refrigeration

Times Refrigeration has served the El Paso community as a residential heating and cooling contractor, building a reputation through 116 client reviews that collectively average 4.4 stars. The company handles heat pump installations, system replacements, and year-round maintenance for homeowners across the city. Notably, their portfolio includes work with Rheem equipment, and they have handled warranty repairs such as evaporator coil replacements, demonstrating their commitment to standing behind the products they install.

What distinguishes Times Refrigeration from other contractors in the area is their approach to transparent estimating and professional installation protocols. Reviewers consistently mention receiving written estimates with reasonable pricing compared to competing bids. The team operates with clearly defined arrival windows and communicates proactively through their office staff. Technicians arrive on schedule, introduce themselves professionally, and work methodically through multi-unit replacements involving both furnaces and cooling systems.

Customers recount specific experiences that showcase the team's capabilities. Technician Mateo has been highlighted for his skill in removing old equipment and installing new units efficiently. Another reviewer described a furnace and swamp cooler replacement handled by a team including Mateo, Carlos, and Alfredo, with office coordination from Sally that included advance notice of which technicians would arrive and during what time window. The company also maintains systems installed over a decade ago through annual maintenance visits.