TOTAL AIR

Total Air has served the El Paso region as a family-owned heating and cooling contractor since 2009, accumulating over 15 years of operational experience and maintaining an A+ rating with the Better Business Bureau. With 289 verified customer reviews yielding a 4.5-star average, the company has built a substantial reputation across both sides of the border, serving homeowners in El Paso, Texas and Las Cruces, New Mexico. The business operates around the clock with a live dispatcher connecting customers to on-call technicians during evenings, weekends, and holidays.

What distinguishes Total Air from regional competitors is their commitment to rapid response and transparent pricing on high-efficiency equipment. The company offers refrigerated air conversions featuring cooling systems rated between 13 and 20 SEER, alongside furnaces achieving 80% to 97% efficiency. Their technicians undergo comprehensive background checks and drug testing, giving homeowners confidence when invite workers into their living spaces. Total Air also provides financing options, making system replacements more accessible for budget-consciouscustomers.

Several reviewer anecdotes illustrate the company's operational speed and customer care. When Ginger LeBlue faced a failed HVAC unit and received a $13,000 estimate from a competitor, owner Brandon arrived at her home within 20 minutes and provided three lower-cost options, completing the installation within two hours that same Friday morning. After Andre Casillas requested service for his 92-year-old mother, technicians Jovanny and Cedrick prioritized her case to restore cooling quickly, treating her with marked respect. Arlo DeHaro received thorough education from service manager Ingrid about dryer vent hazards and maintenance practices, appreciating the detailed explanations provided throughout the appointment.