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Claim This BusinessAir Control Heating and Cooling Emory operates as a residential and light commercial HVAC contractor serving the greater East Texas region, including Emory, Mineola, Tyler, and Lindale. The company maintains a 4.8-star average rating from 47 customer reviews, reflecting consistent service quality. Owner Rick personally leads installation and repair teams, handling projects ranging from new construction system installs to renovated office building conversions. All service technicians are background-checked and trained to handle refrigerants.
The company distinguishes itself through responsive same-day emergency service, a rare offering in rural East Texas where contractor availability can be limited. Reviewers note that Rick provided sizing recommendations for 3,600-square-foot commercial spaces and strategic thermostat placement advice, demonstrating technical knowledge beyond basic installation. The team offers discounted rates for qualifying nonprofit organizations and provides written service documentation for real estate transactions, a practical convenience for home buyers and sellers in the region.
Customer testimonials highlight specific scenarios where the company excelled. When Chris Broussard's fan motor failed during a summer heat wave, a technician arrived within three hours of the 8 a.m. call, diagnosed the fault, and sourced a temporary part from Canton the same day rather than leaving the homeowner waiting weeks for a warranty replacement. For Lori C's newly-renovated office building, Rick recommended downsizing unit specifications based on usage patterns, saving costs while maintaining comfort. These instances illustrate proactive problem-solving rather than simply completing contracted work.
Three of four detailed reviews mention Rick by name, with consistently positive descriptions of his technical guidance and communication. Positive reviewers cite same-day response times, fair pricing, and creative problem-solving; the single negative review addresses post-installation warranty issues rather than initial service quality. All five-star reviewers would recommend the company.
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Complete heating and cooling system installation for newly built homes, including indoor and outdoor units and ductwork .
System upgrades for existing homes, including sizing consultations and proper placement for filter access and airflow.
Emergency diagnostic services for sudden breakdowns, with rapid part sourcing when standard components are unavailable.
Installation and maintenance for office buildings and commercial spaces up to 3,600 square feet with specialized sizing.
Diagnosis and repair of refrigerant line leaks, including recharging and pressure testing services.
Regular system tune-ups designed to extend equipment lifespan and maintain efficiency.