Air Rey Service

Air Rey Service operates as a residential HVAC contractor serving Farmers Branch and the greater Dallas metro area, maintaining a strong 4.3-star rating accumulated across 544 client reviews. The company offers weekday and weekend availability from 9 AM to 9 PM, accommodating schedules that extend beyond typical contractor business hours. Residents of Carrollton, Irving, and Addison can access installation and repair services through their (469) 949-6194 support line. Several reviewers note they had previously used Air Rey for other properties and returned for additional system work, indicating repeat customer relationships built over years of operation.

The Carlo Torrescano review describes this team as operating "on a level that's rare in the world of home services, professional, respectful, communicative, and most importantly, trustworthy," noting the project lead personally drove back to inform a client about a one-day installation delay caused by an accident. This level of direct communication contrasts with larger companies where clients interact primarily with dispatchers. One reviewer specifically verified HVAC specs and electrical safety using independent research and reported the team "passed every check with flying colors," suggesting transparent, code-compliant work that withstands scrutiny.

Customers name specific technicians including Jorge Salazar, who answered calls and arranged new system installations within days during summer months, and Frank Moreno, the project lead who managed installation schedules and personally communicated delays. April Hibdon described Salazar arriving on time for a Saturday estimate, with installation technicians following on Monday, demonstrating coordinated sequential scheduling across multiple crew members. A negative review from September 2025 documents ongoing disputes regarding warranty claims on a compressor replacement, representing the type of post-installation issue that some homeowners face.