Atlantis Services Inc

Plumber
3.7(11 reviews)
14311 Welch Rd, Farmers Branch, TX 75244
Atlantis Services Inc

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About Atlantis Services Inc

Atlantis Services Inc operates as a licensed plumbing contractor in Farmers Branch, Texas, delivering residential and light commercial pipework solutions across the Dallas metro. Business registration records show the company has maintained active status within the state, and the current rating reflects 11 verified customer reviews averaging 3.7 stars. The operation centers on a Master plumber who previously served as a commercial plumbing superintendent, lending depth to complex diagnostic work behind walls and beneath slabs. Service calls extend to neighboring Carrollton and Addison, providing leak repair, fixture installation, and drain line inspection to homeowners who cannot access internal plumbing systems.

The distinguishing factor at Atlantis Services lies in technician versatility. One reviewer explicitly notes the plumber holds medical gas certification, a specialized credential uncommon among residential contractors, and performs welding capabilities that support commercial clients with custom pipe modifications. Unlike larger firms that routecalls through dispatchers, the service model here delivers direct communication between technician and homeowner, with one customer noting the plumber arrived at 8am three consecutive days as promised during a water heater replacement. This operational transparency eliminates guesswork about appointment timing and scope progression.

Customer narratives repeatedly reference Mark responding to same-day emergencies. One reviewer describes a toilet spraying water everywhere; Mark arrived within hours and resolved the issue for only a service call charge, a fraction of a competitor's "$400 partial repair" quote. Another account details Matt managing a multi-day water heater job, personally updating the homeowner on progress each morning. Both scenarios illustrate the company's approach: problem-focused diagnostics rather than upselling, combined with straightforward pricing communicated upfront.

What Customers Say

5 of 11 reviewers award 5 stars, with negative feedback exclusively addressing unrelated driving conduct rather than plumbing quality. Multiple customers highlight same-day emergency response and final bills falling below competitor estimates., null

Working Hours

SundayClosed
Monday8 AM–5 PM
Tuesday8 AM–5 PM
Wednesday8 AM–5 PM
ThursdayToday8 AM–5 PM
Friday8 AM–5 PM
SaturdayClosed

Services

Leak Detection & Repair

Pinpointing hidden leaks behind walls or under slabs, then executing permanent patches.

Fixture Installation

Faucet, shower head, and toilet replacement using customer-supplied or pro-vided parts.

Drain Line Cleaning

Inspecting pipes for buildup and clearing clogs affecting flow in rarely used fixtures.

Water Heater Service

Replacement, repair, and troubleshooting for standard residential water heating equipment.

Emergencycall Response

Same-day arrival for urgent situations including burst pipes or uncontrolled water spraying.

Frequently Asked Questions