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Claim This BusinessFrosty's HVAC LLC, founded in 2018 by Omar Jacobo, has built a loyal client base across Farmers Branch and the greater DFW metroplex. Operating from 11410 Mathis Ave O3 in Farmers Branch, this state-licensed contractor (TACLA126718E) maintains an impressive 4.9-star average across nearly 100 verified reviews. The company serves homeowners in Coppell, Irving, Flower Mound, Lewisville, and Grapevine, offering residential AC repair, heating services, and system installations. Both Omar and Mariafernanda Jacobo are listed as key personnel, reflecting the family-owned character that reviewers frequently mention.
What distinguishes Frosty's HVAC from competitors is their commitment to transparent pricing and homeowner education. Their website features an AC Cost Calculator that helps customers estimate replacement expenses before committing to service, and their Frosty Club membership program provides ongoing maintenance benefits. The company offers financing options for larger projects, making system replacements more accessible. Their blog section provides practical guidance on system maintenance, while their ductwork health assessments help identify hidden efficiency issues that many homeowners overlook.
Recent reviews highlight specific technicians and scenarios that illustrate their service quality. Omar earned praise for arriving on time, thoroughly diagnosing an issue, and taking time to educate the homeowner about the problem. Reviewer Zach Howlett described how technician Gio not only repaired a secondary drain issue but also painted and matched window framing that had been damaged by water, going beyond the original repair scope. Jorge was called awesome and professional by reviewer LaWanda Hanspard, who appreciated his thorough explanations. This pattern of named technicians delivering personalized service appears consistently across their reviews.
All eight sampled reviews award 5 stars, with technicians Omar, Gio, Jorge, and George mentioned by name for their professionalism. Customers praise diagnostic skills that solved problems other contractors could not address, with one reviewer noting a months-long issue was finally resolved. Positive reviews emphasize transparency and going beyond standard repairs, while one 4-star review cites thoroughness as a strength.
| Sunday | Closed |
| Monday | 8 AM–6 PM |
| Tuesday | 8 AM–6 PM |
| Wednesday | 8 AM–6 PM |
| ThursdayToday | 8 AM–6 PM |
| Friday | 8 AM–6 PM |
| Saturday | 8 AM–6 PM |
Diagnostics, tune-ups, and repairs for air conditioning systems keeping Texas homes cool.
Furnace and heating system repair, replacement, and new installation services.
Full HVAC system installation with financing options available for major replacements.
Evaluation of ductwork efficiency and indoor air quality improvements.
Thermostat replacement and smart home integration for system control.
Products and upgrades to improve household air cleanliness and circulation.