Ross Air Conditioning & Heat
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Claim This BusinessAbout Ross Air Conditioning & Heat
Ross Air Conditioning & Heat has kept northeast Texas comfortable for more than 25 years, operating under TCL #B012316E and TCL #B81609E from its base at 5565 Creek View Drive in Farmersville. With a 4.5-star average drawn from 22 client reviews, the team draws both longtime residents and newer homeowners across the broader Farmersville and Dallas-Fort Worth suburbs. The company handles new system installations, replacements, and ongoing maintenance contracts for both residential and light commercial clients.
What distinguishes Ross A/C from nearby competitors is their documented Customer Bill of Rights and PMA Benefits program, both visible on their website, a transparency play few area contractors attempt. Their tenure as an established regional service provider, rather than a transient operation, means technicians arrive with firsthand knowledge of local housing stock and permitting workflows specific to Collin County. The company also maintains an active Carrier dealer relationship, referenced in warranty-support scenarios involving equipment replacements.
What Customers Say
Among 22 reviews, three five-star ratings specifically name technicians who delivered, Bo completed a same-day repair during extreme heat while accessing the rooftop condenser, and Jessica replaced a blower motor for a client facing a 41 fault code. Negative feedback targets two consistency gaps: minisplit system limitations and communication style concerns with one technician. Overall, 77% of reviewers awarded four or five stars, with repeat business and referrals appearing frequently across positive entries.
Services
New System Installation
Complete HVAC system design and installation for new residential construction and replacement projects.
System Replacement
Upgrade and swap outdated heating and cooling equipment, including condenser and evaporator components.
AC Repair & Diagnostics
Troubleshooting, same-day repair calls, and blower motor replacement for fault codes and system failures.
Preventive Maintenance Contracts
Scheduled semi-annual tune-ups, filter changes, and system health checks for ongoing client comfort.
Commercial HVAC Service
Light commercial heating and cooling maintenance and repair for businesses in the service area.