Abby A/C & Appliances LLC

Abby A/C & Appliances LLC operates as an appliance sales and repair service in Fort Worth, Texas, earning a 3.8-star rating from 265 customer reviews. The business maintains Saturday hours until 6 PM and Sunday availability until 2 PM, accommodating homeowners seeking weekend service. Residents of Fort Worth and neighboring Tarrant County communities can access both in-shop appliance purchases and on-site repair visits for household equipment including dishwashers and dryers. The company blends retail sales with service calls, allowing customers to acquire replacement units while arranging repairs.

The business offers a distinct model combining appliance retail with repair services, enabling customers to purchase replacement washers or dryers on-site rather than separately visiting a big-box retailer. Several reviewers noted competitive pricing compared to national chains like Lowe's and Home Depot, with one customer specifically mentioning savings of approximately half the typical retail cost. This dual capability simplifies the repair-or-replace decision for homeowners, as the same visit can result in both diagnosis and a new unit if warranted.

Customer experiences reveal both strengths and significant service gaps. Two positive reviewers, Oscar Tienda and Justin, praised the appliance selection and pricing, with Justin noting the team loaded purchased items into his truck. However, multiple negative reviews describe communication breakdowns: Sean Lucas reported receiving a non-functional unit followed by incorrect replacement parts and missed follow-up visits, while M C documented a dishwasher heating element repair that went unaddressed across multiple no-show appointments. These patterns suggest the business excels at appliance sales but faces consistency challenges in service delivery.