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Claim This BusinessDaikin Comfort operates as a distribution and service hub at 3219 National Drive in Garland, Texas, maintaining a 3.9-star average across 82 customer reviews. Backed by Daikin, the world's leading air conditioning manufacturer with more than a century of engineering heritage, this branch handles parts, equipment sales, and technical support for both residential and light commercial customers across the Dallas-Fort Worth metro. The team holds standard Texas HVAC licensing and serves contractors and homeowners in Garland, Richardson, Plano, and surrounding suburbs.
What distinguishes this location is its access to Daikin's full product ecosystem, including the energy-efficient Daikin FIT system and cutting-edge R-32 refrigerant technology. The branch offers interactive digital tools such as a repair-versus-replace calculator and a pricing-and-rebate calculator to help homeowners evaluate upgrade decisions before spending money. Daikin's U.S. rebate center and Inflation Reduction Act tax credit guidance are available through the corporate site, giving customers real cost-savings pathways that most independent distributors cannot match.
Reviewer Jordan Rex praised the Garland crew for tracking down a replacement motor on short notice, calling out the team's expertise and noting their gratitude that Daikin now has a local presence in Garland. Les May reported fast and friendly counter service, while customer Robert Madrigal described the facility as very clean but noted that unloading assistance was not offered for air handler units dropped at his trailer. On the negative side, multiple reviewers reported dropped calls after extended hold times and delays receiving ordered parts across several Daikin branches.
4 of 6 named reviewers experienced service issues including dropped calls, extended hold times exceeding 25 minutes, and parts delays spanning three weeks or longer. Positive reviews cite fast counter service, clean facilities, and technical knowledge. Jordan Rex specifically named the Garland team for tracking a motor shortage.
| Sunday | Closed |
| Monday | 7:30 AM–4:30 PM |
| Tuesday | 7:30 AM–4:30 PM |
| Wednesday | 7:30 AM–4:30 PM |
| ThursdayToday | 7:30 AM–4:30 PM |
| Friday | 7:30 AM–4:30 PM |
| Saturday | Closed |
Air conditioners, heat pumps, gas furnaces, packaged units, and air handlers available for contractor and homeowner pickup during weekday hours.
Single-zone and multi-zone ductless systems for room additions, garages, and spaces where conventional ductwork is impractical.
Daikin One Premium Air Cleaner, room air purifiers, and air monitors designed to reduce particulates and improve ventilation in existing homes.
Daikin One+, Daikin One Touch, and Daikin One Lite connected thermostats with cloud services for remote monitoring and scheduling.
Parts carry up to a 12-year limited warranty backed by Daikin; homeowners can look up coverage details online using a serial number.
Daikin's rebate center and Inflation Reduction Act guidance help homeowners identify available federal and utility incentives before purchasing.
Online tools for homeowners to compare repair versus replacement costs and calculate energy savings for specific Daikin product lines.