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Claim This BusinessK&S Heating and Air has built a steady reputation across Garland and the broader North Dallas corridor for more than a decade, accumulating 570 customer reviews that average 4.6 stars. Their website lists an office number in the (214) area code, and the company employs a live customer service team rather than an automated hotline. The crew brings over 100 combined years of heating and air experience to every call and carries out same-day service across most areas. Whether you live near Firewheel Town Center or in a Plano neighborhood off the Dallas North Tollway, K&S dispatches technicians seven days a week.
What separates K&S from many regional HVAC shops is the depth of their maintenance and indoor air quality offerings. The company runs a "Cool Club" membership program that schedules twice-yearly tune-ups, giving homeowners a structured alternative to reactive repair calls. Technicians also install and service ductless mini-split systems, whole-house zoned networks, and UV germicidal lighting , equipment categories that require real expertise to balance correctly. For larger projects such as full system replacements, the company provides financing options, and they guarantee the installation work meets the job scope the first time.
Two reviewers specifically named technicians who exceeded expectations. Tina Jones Marten highlighted Alexis, who walked her through every step of a maintenance visit and made joining the Cool Club effortless. Jamie Hampshire described calling owner Corey on a Wednesday morning, meeting with sales rep Mark that same afternoon, and having a full new AC system installed by Thursday morning after Mark explained her options in detail. Both reviews praised the crew's friendliness alongside their technical knowledge , a combination the negative reviews conspicuously did not dispute, instead targeting office communication rather than field service quality.
Two of the four visible reviews name specific technicians , Mark and Alexis , and both award five stars for knowledge and responsiveness. The sole one-star review from Yoon Lee concerns a warranty visit where the technician did not perform diagnostics, while Leon Watson's two-star account faults office follow-up rather than the on-site crew that diagnosed his compressor failure. Across all ratings, praise clusters on installation quality and named staff; criticism targets scheduling and call-back delays.
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Covers furnaces, gas and oil heat, central heating, heat pumps, and forced-air systems with same-day repair available in most areas.
Handles central air, ducted and ductless split systems, evaporative cooling, and mini-split configurations across all makes and models.
Includes duct sealing, duct modification, and zoning solutions that let homeowners control temperature room by room.
Installs HEPA filters, UV germicidal lights, air purifiers, humidifiers, dehumidifiers, and whole-house ventilation equipment.
Round-the-clock availability for heating and cooling emergencies with a live person answering the phone at any hour.
Full system swaps and new construction installs with financing options and a workmanship guarantee on all installation work.