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About GT Appliance Services
GT Appliance Services operates as a residential appliance repair provider in Groves, Texas. The business holds a 4.0-star rating compiled from 23 customer reviews, offering same-day and emergency repair services. Technicians arrive equipped with common replacement parts, minimizing multiple service calls for standard repairs. The company maintains Saturday and Sunday availability, a rarity among appliance repair providers in the region.
Customer reviews repeatedly mention same-day response times that exceed typical service windows. One reviewer described a technician arriving within hours on a Friday evening when other shops had closed for the weekend. Another client noted the technician recommended replacing an aging refrigerator rather than recommending an expensive repair, a decision framed as honesty rather than upselling. The business provides a 30-day warranty on repairs and keeps customers informed throughout parts ordering and installation processes.
Multiple reviewers recount specific repair scenarios demonstrating consistent service standards. One customer described a stove repair completed hours after initial contact on a Friday night, with the technician arriving at the promised time with necessary parts already in stock. Another client detailed a water dispenser repair completed on Easter Sunday after the customer called to confirm parts had arrived. A third review mentioned a Samsung washing machine requiring multiple return visits, with the technician completing each visit efficiently and standing behind the work with a warranty.
What Customers Say
Six reviewers specifically mention same-day or after-hours service, with three describing emergency situations on Friday evenings and holidays. Five-star reviews consistently praise the technician Skylar for honesty, efficiency, and keeping customers informed about parts and scheduling. One reviewer awarded one star without providing context.
Working Hours
| Sunday | 8 AM–6 PM |
| MondayToday | 8 AM–6 PM |
| Tuesday | 8 AM–6 PM |
| Wednesday | 8 AM–6 PM |
| Thursday | 8 AM–6 PM |
| Friday | 8 AM–6 PM |
| Saturday | 8 AM–6 PM |
Services
Refrigerator Repair
Service includes same-day diagnostics, honest cost assessment, and installation of replacement parts for most refrigerator brands.
Stove and Range Repair
Emergency repairs available, with technicians carrying common parts for same-visit completion.
Dishwasher Repair
Diagnosis, parts ordering, and installation services. Customers may choose to purchase new units if parts costs approach replacement value.
Washing Machine Repair
Repairs completed for Samsung and other brands, with warranty coverage on parts and labor.
Water Dispenser Repair
Holiday and weekend service available for water dispenser issues requiring immediate attention.
Parts Ordering and Tracking
Customers receive tracking numbers for ordered parts and same-day installation when components arrive.