Simmons Air Conditioning & Heating LLC

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About Simmons Air Conditioning & Heating LLC
Simmons Air Conditioning & Heating LLC maintains a 4.9-star rating across 109 customer reviews, positioning itself as a trusted residential HVAC provider in Henderson, Texas and surrounding Rusk County. The company holds Texas license TACLB012906E and operates from 3418 US Hwy 259 South, offering heating repairs, AC repairs, system installations, and seasonal maintenance services. Customers consistently highlight the company's rapid response times and technician professionalism, with multiple reviewers noting same-day service during extreme weather conditions.
What distinguishes Simmons from neighboring contractors is their financing partnership through JB Warranties, making system replacements more accessible to East Texas homeowners who might otherwise defer costly repairs. Additionally, the company participates in the SWEPCO rebate program, allowing eligible customers to offset installation costs through their utility provider. Their service menu includes geothermal heat pump installation, a niche offering that few Rusk County contractors provide, along with traditional systems from American Standard, Trane, and Lennox.
Customer testimonials reveal specific scenarios where Simmons technicians delivered exception service. Reviewer Kasi Maddox described a technician arriving within one hour during a heat wave, diagnosing and repairing an outdoor unit failure within 20 minutes of arrival. Another reviewer, Gabriella Hawkins, noted a technician staying late on a Sunday evening to ensure her AC was operational before the night. Technician Bobby was specifically named by reviewer Taniqual Bowens for a 30-minute repair on a Saturday evening. However, one reviewer documented a significant dispute regarding maintenance contract work, citing incomplete service that led to water damage and recommending homeowners verify all line items during service calls.
What Customers Say
109 reviews yield a 4.9-star average, with negative feedback focused on maintenance contract transparency while positive reviews consistently cite rapid same-day arrival, honest pricing, and specific technician competence.
Services
AC Repair
Diagnosing and repairing cooling system failures, with same-day service available for emergency breakdowns.
Heating Repair
Restoring furnace and heating system functionality, including winter emergency service calls.
HVAC Installation
Installing new heating and cooling systems, with same-day installation options for qualifying replacements.
HVAC Maintenance
Seasonal tune-ups and system inspections, recommended twice yearly for optimal performance.
Geothermal Heat Pump
Earth-loop heating and cooling systems for cost-effective, eco-friendly climate control.
HVAC Financing
Payment plans through JB Warranties to make system purchases more affordable.