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Claim This BusinessHammond Services International is a veteran-owned appliance repair contractor serving Hewitt, Waco, and surrounding Central Texas communities. With 54 customer reviews generating a 3.9-star rating, the company specializes in diagnosing and repairing household appliances including dryers, washing machines, and refrigerators. The business operates Monday through Friday from 9 AM to 5 PM, offering standard appointment scheduling for residents throughout the greater Waco metro area.
What distinguishes Hammond Services is their commitment to responsive service, customers report technicians arriving within two hours of initial contact. The company provides upfront diagnostic assessments, identifying specific issues like belts, heating elements, and ventilation problems. They also flag safety concerns such as improper dryer venting that could pose fire hazards, offering homeowners a complete picture of their appliance's condition beyond the immediate repair.
Customer reviews highlight specific positive experiences. Lily Darwich described a situation where her daughter's dryer stopped working while she was helping with a newborn; Hammond Services diagnosed the problem, ordered a replacement belt, and completed the repair within days. The review specifically mentions professional, friendly technicians who explained the issues clearly and offered reasonable pricing. However, not all experiences have been positive, with some customers reporting challenges with repair outcomes and communication around additional costs.
Of 54 reviews, positive feedback consistently praises the company's veteran-owned status, quick two-hour response times, and professional technicians who explain issues clearly. Negative reviews focus on pricing transparency and instances where repairs did not fully resolve the appliance issue, with some customers reporting they were asked to pay for additional parts after initial service.
| Sunday | Closed |
| Monday | 9 AM–5 PM |
| Tuesday | 9 AM–5 PM |
| Wednesday | 9 AM–5 PM |
| ThursdayToday | 9 AM–5 PM |
| Friday | 9 AM–5 PM |
| Saturday | Closed |
Diagnoses and fixes dryers not heating, drum not spinning, unusual noises, and belt replacements.
Identifies ventilation issues and safety hazards that could lead to fire risks.
Repairs common issues including drainage problems, leaks, and mechanical failures.
Addresses cooling issues, strange noises, and component failures in household refrigerators.
Fixes drainage problems, leaks, and cleaning performance issues.
Provides upfront assessment of appliance problems with itemized pricing before repairs begin.