#1 DR Clean Ice Machines & Refrigeration

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About #1 DR Clean Ice Machines & Refrigeration
#1 DR Clean Ice Machines & Refrigeration maintains a 4.3-star rating across 81 client reviews in Houston, specializing exclusively in commercial ice machine and refrigeration system service. This locally-operated business focuses on ice machine maintenance, filter replacements, and repairs for restaurants, funeral homes, and other commercial establishments requiring reliable cold storage. The company serves the greater Houston metropolitan area, including surrounding neighborhoods like Katy, Spring, and Pasadena. Unlike general HVAC contractors who handle multiple system types, this team concentrates specifically on refrigeration equipment, which allows focused expertise on ice production machinery and walk-in freezer units.
The company's commercial refrigeration specialty distinguishes it from typical appliance repair services. Based on reviewer accounts, the technicians handle ice machine cleanings, filter changes, and preventive maintenance visits scheduled bi-annually. They also service body coolers for funeral homes and commercial freezer units for food service businesses. The focus on refrigeration rather than broad HVAC work means clients receive targeted knowledge of ice machine mechanics and commercial cold storage systems rather than generalized appliance service.
Customer reviews highlight technician Leo by name, with one reviewer noting same-day Friday service for an ice machine filter change and maintenance at a commercial location. Another client mentioned Leo handles ice machine cleaning twice yearly for their business and also services body cooler equipment. However, one reviewer reported a pricing dispute where they felt overcharged by $99, and noted difficulty reaching the technician afterward for resolution. Another review described the team as responsive to urgent freezer breakdowns at restaurants, with high-quality parts used in repairs.
What Customers Say
Seven of 81 reviews award 5 stars, with clients specifically praising same-day service, ice machine cleaning expertise, and freezer repair for restaurants. One 1-star review cites a billing dispute where the reviewer felt overcharged $99 and experienced communication difficulties afterward. Positive reviews consistently mention commercial clients like restaurants and funeral homes, while the sole negative review centers on pricing rather than service quality.
Services
Commercial Ice Machine Maintenance
Regular cleaning, filter replacement, and preventive maintenance for commercial ice production equipment.
Ice Machine Repair
Diagnostic and repair services for commercial ice makers, including mechanical and refrigeration component fixes.
Walk-in Freezer Repair
Emergency and scheduled repair services for commercial restaurant freezer units and cold storage equipment.
Body Cooler Service
Specialized cooling equipment maintenance for funeral home refrigeration units.
Ice Machine Filter Replacement
Filter change service for commercial ice machines, often completed same-day upon request.
Commercial Refrigeration Maintenance
Ongoing maintenance contracts for businesses requiring reliable cold storage equipment.