Appliance Service Co.

Appliance Service Co. operates as an appliance repair provider in Houston, Texas, maintaining a 3.0-star rating across 22 customer reviews. The company has been serving the Houston metro area since 1999, accumulating over 25 years of field experience. Their service menu covers major household appliances including refrigerators, freezers, ice machines, wine coolers, washers, dryers, dishwashers, ovens, cook tops, ranges, vent hoods, garbage disposals, and air conditioning systems. The business maintains weekday hours from 9 AM to 7 PM, with Saturday and Sunday availability from 10 AM to 6 PM.

This contractor distinguishes itself through an extensive brand portfolio spanning luxury manufacturers such as Sub-Zero, Viking, Wolf, Thermador, and Dacor alongside mainstream names like GE, Whirlpool, Samsung, and LG. Their service model emphasizes same-day appointment availability on a first-come, first-served basis, with flexible scheduling that includes evening and weekend windows. The company advertises a bonded and insured workforce and backs repairs with what they term a Fix It Right promise, indicating a willingness to address customer concerns if dissatisfaction arises.

Customer feedback reveals mixed service experiences. One reviewer recounts that Miriam coordinated a same-day technician dispatch for a leaking washer, praising both communication and repair quality. However, another customer detailed significant frustrations including missed appointments without notification, a rushed diagnostic that led to an incorrect part order, and eventual inability to complete the repair after multiple delays. This same customer noted the company then attempted to sell a replacement dishwasher rather than resolving the original repair issue.