ARS / Rescue Rooter
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Claim This BusinessAbout ARS / Rescue Rooter
ARS / Rescue Rooter is a licensed heating contractor serving Houston and surrounding communities including Sugar Land, The Woodlands, and Spring. With 11,657 reviews yielding a 4.6-star rating, the company holds license TACLB043711E and operates 24/7 for emergency repairs. Their team includes background-checked and drug-tested technicians who arrive in marked vehicles and call ahead before every visit, treating homes with shoe covers and drop cloths.
What distinguishes this contractor is their Exceptional Service Guarantee, a written promise to keep working until the customer is satisfied, backed by upfront pricing with no hidden fees. They offer flexible financing options and a $49 Seasonal HVAC System Tune-Up (valid through April 2026). The company also partners with St. Jude Children's Research Hospital, reflecting a community commitment beyond service calls.
Recent reviews highlight specific technicians who delivered exceptional service. Andrew arrived promptly to resolve a 20-year grease buildup in a kitchen sink line, explaining options clearly before completing the repair. Chad Jackson guided a homeowner through a full HVAC replacement, then returned to help set up the new thermostat. Another team led by Logan replaced an AC unit within 24 hours during extreme heat, with reviewers praising their neat installation work.
What Customers Say
Of three sampled reviews, all five-star ratings mention specific technicians (Andrew, Chad Jackson, Logan) by name. Customers consistently praise diagnostic skill, same-day turnaround, and transparent pricing. The 11,657 aggregate reviews generate a 4.6-star average, indicating strong consistency across thousands of service calls.
Working Hours
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Services
AC Repair & Maintenance
Air conditioning repair, tune-ups, and system diagnostics to restore cooling during Houston's extreme summers.
Heating & Furnace Services
Heater repair and furnace maintenance for the occasional cold spells Houston experiences during winter months.
Plumbing Repairs
Water heater repair, leak detection, drain cleaning, garbage disposal repair, and general plumbing fixes.
Sewer Line Repair
Professional sewer line diagnostics and repair using state-of-the-art equipment to minimize home disruption.
Gas Line Services
Licensed gas line repair and leak detection, dangerous work requiring certified professionals.
Attic Insulation
Insulation installation and improvement to enhance HVAC efficiency and reduce energy costs.
Electrical Services
Full electrical repairs and installations complementing their HVAC and plumbing offerings.