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About ARS Service Express
ARS Service Express operates as an HVAC contractor in Houston, Texas, maintaining standard weekday availability from 8 AM to 6 PM with Saturday hours extending to 7 PM. The business holds a rating of 2.0 stars across four customer reviews, reflecting a polarized client experience. This contractor serves the Houston metropolitan area and surrounding communities, providing heating and cooling services to residential customers navigating the region's demanding climate cycles.
The company has handled significant residential projects, including post-Hurricane Harvey reconstruction work where complete AC system replacements were required. Customer feedback indicates the contractor will return to address issues that arise after initial service, demonstrating a commitment to follow-through on completed work. However, several long-term customers have expressed concerns regarding pricing structures, particularly for system replacements and refrigerant services, noting costs that exceeded initial expectations.
Specific technician interactions appear in customer accounts, with one reviewer referencing Ron as a thorough and informative team member who managed their post-Harvey installation. The same review describes the contractor going beyond standard service expectations by providing extra air filters, conducting follow-up check-ins, and sending gestures of goodwill. These accounts represent the most detailed customer experiences documented in available reviews.
What Customers Say
Three of four reviews raise significant pricing concerns, citing costs for warranty service calls, refrigerant charges, and system replacements that reviewers felt were excessive. The single five-star review highlights exceptional post-installation support and follow-through, describing the contractor as going above and beyond with extra filters, check-ins, and ongoing communication.
Working Hours
| Sunday | 8 AM–6 PM |
| MondayToday | 8 AM–6 PM |
| Tuesday | 8 AM–6 PM |
| Wednesday | 8 AM–6 PM |
| Thursday | 8 AM–6 PM |
| Friday | 8 AM–6 PM |
| Saturday | 8 AM–7 PM |
Services
AC System Replacement
Complete residential air conditioning system installation, including post-damage reconstruction and new system setups.
AC Repair & Maintenance
Diagnostic services, tune-ups, refrigerant charging, and repair work for residential cooling systems.
Heating System Service
Heating repair and maintenance for residential systems, addressing Houston's limited but significant winter heating needs.
Emergency Service Calls
Same-day and next-day service availability for HVAC emergencies, with extended Saturday hours.
System Inspection & Diagnostics
Professional assessment of existing HVAC systems to determine repair or replacement requirements.
Filter & Component Supply
Provision of air filters and replacement components during and after service appointments.