Big Tex Air Conditioning Inc.

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About Big Tex Air Conditioning Inc.
Big Tex Air Conditioning Inc. holds license TACLA26633C through the Texas Department of Licensing and Regulation and maintains a 4.4-star rating from 539 client reviews. Operating from Houston, the company dispatches factory-trained technicians throughout the metro area and surrounding communities including Katy, Spring, and Sugar Land. Clients appreciate the consistency of seeing the same service professional on return visits, building familiarity with each household's system history.
The company distinguishes itself through technology-enabled dispatching, employing Teletrac tracking software to route vehicles along optimal paths and monitor arrival times in real-time. Area Supervisors perform follow-up inspections on every new installation, verifying duct connections, refrigerant charge, and thermostat calibration before considering a job complete. Big Tex partners with three major equipment manufacturers, Rheem, Trane, and York, offering residential air conditioners ranging from baseline 14 SEER models to ultra-efficiency 18 SEER systems, paired with matching furnace and ventilation solutions.
Customer narratives reference specific technicians by name. Reviewer Jesse Garbarino notes the lead technician arrives with consistent energy and performs every task with evident pride. Reviewer Nishad Jiwa credits Mark and Ron with diagnosing a thermostat malfunction on an upper-floor unit, identifying the fault and restoring cooling within a single service call.
What Customers Say
Positive reviews cite diagnostic accuracy and technician consistency, while negative feedback centers on overlooked coil leaks and parts-ordering miscommunications causing delays. Four reviewers mention specific technicians by name.
Working Hours
| Sunday | Closed |
| Monday | 8 AM–5 PM |
| TuesdayToday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| Thursday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| Saturday | 8 AM–5 PM |
Services
AC Repair & Diagnostics
Component-level troubleshooting for cooling loss, refrigerant leaks, compressor failures, and capacitor replacements.
Preventive Maintenance
Seasonal tune-ups including coil cleaning, refrigerant pressure verification, filter replacement, and thermostat calibration.
New AC Installation
Full-system replacement from existing equipment removal through permitted installation with Area Supervisor inspection.
Heating Repair & Replacement
Gas furnace service, electronic ignition repairs, and dual-fuel system conversions for winter months.
Indoor Air Quality Solutions
Honeywell electronic media air cleaners and fresh-air ventilation systems for reduced allergens and improved circulation.
Smart Thermostat Setup
WiFi-enabled thermostat installation, network configuration, and homeowner app orientation for remote monitoring.