Courtesy Air Conditioning & Heating is a veteran-owned, family-operated HVAC contractor serving West and Southwest Houston for over 37 years. The company carries a perfect 5.0-star rating across 208 reviews and is a certified American Standard Customer Care Dealer. Current promotions include $40 off repairs, $800 off new installations, and $59.95 seasonal tune-ups (AC in spring, heating in fall).

Brad, the owner, is the central figure in the Courtesy Air experience — named in six of eight sampled reviews and described by long-term customers across 15 years of repeat service. He operates with a frank, no-pressure approach: one customer described receiving a second opinion after another company applied high pressure, and Brad saved them significant money by distinguishing necessary work from unnecessary add-ons. Another reviewer described the interaction as feeling like "a family friend coming to solve the problem."

The after-hours responsiveness is documented in specific detail. Brad arrived within 30 minutes on a Friday night in July after a blower motor failure. He came out Sunday morning with his crew to install a condenser unit when a Saturday job stretched too late. On another occasion he was on site within 20 minutes after a call late in the evening.

Technicians Mike and Willie also appear in reviews as skilled and trustworthy representatives of the same service culture. Mike is praised for on-time arrival, clear explanations, and respectful behavior during a Sunday COVID-era repair — including quieting his work while a child napped inside.

For West and Southwest Houston homeowners, Courtesy Air offers a rare combination: 37-year track record, veteran ownership, premium American Standard equipment, and owner-level involvement in service calls.