Crosby Air Conditioning & Heating Inc.

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About Crosby Air Conditioning & Heating Inc.
Crosby Air Conditioning & Heating Inc. operates as an air conditioning contractor serving the Houston metro area with 14 client reviews generating a 3.6-star average rating. Founded in the Crosby area northeast of Houston, the company specializes in residential AC repair, maintenance, and replacement services for homeowners facing the region's brutal summer heat waves. The business appears to operate as a locally owned operation rather than a national franchise chain, and the phone number (281) 328-1277 connects directly to the office.
What distinguishes this contractor from competitors in the Houston market is their willingness to respond quickly to emergency calls, even on weekends. Reviewers specifically mention receiving same-day service when their systems failed during extreme heat events, with technicians arriving within a few hours of the initial call. The company handles refrigerant recharging, system diagnostics, tune-ups, and full AC unit replacements. Customer accounts of pricing vary, though multiple reviewers describe the costs as reasonable considering the speed and quality of service received.
One reviewer describes the owner as writing down a customer complaint on paper, suggesting direct ownership involvement in service delivery. Technician Chris receives a specific mention for completing a tune-up efficiently and even answering a call on a Sunday that the customer mistakenly believed was a Monday. Another reviewer recounts calling at 2:50 p.m. during a 90-degree house emergency and receiving a technician callback by 4:15 p.m., with the system functioning again by early evening. These accounts suggest a company that prioritizes urgent residential comfort over extended scheduling delays.
What Customers Say
Four of six reviewers award 5 stars, praising fast same-day response times during heat emergencies, reasonable pricing, and knowledgeable technicians. The two 1-star reviews focus on refrigerant billing disputes and communication concerns during service calls. Technicians named Chris receives explicit positive mention for efficient work and weekend availability.
Services
AC Repair & Diagnostics
System diagnostics to identify cooling failures, refrigerant issues, and component malfunctions causing inadequate cooling.
Refrigerant Recharging (Freon/F-410A)
Adding refrigerant to restore proper charge levels in residential AC systems per manufacturer specifications
AC Tune-Ups & Maintenance
Seasonal maintenance to improve efficiency, extend equipment life, and prevent mid-summer failures.
Same-Day Emergency Service
Urgent calls for system failures, prioritizing same-day response especially during extreme heat conditions.
AC System Replacement
Full unit replacement when repairs are no longer cost-effective, including new installation.