Crossroads Air Conditioning and Heating, Inc

Crossroads Air Conditioning and Heating, Inc has kept Houston families comfortable for over three decades. Based in Waller, the Donlon family operates this entirely family-owned shop, with Andy Donlon handling installations, his son Andrew leading service calls, and Theresa managing the front office. The company holds proper licensing and insurance for Harris and Montgomery counties, and maintains a 5.0-star rating across seven verified customer reviews. Their service territory covers the greater North Houston metro, including Waller, Tomball, and surrounding communities.

Three decades of hands-on work in Houston's humid climate gives this contractor genuine insight into what actually performs versus what looks good on paper. Unlike larger operations focused on scaling across multiple cities, Crossroads invests in honest communication and upfront pricing, they demonstrate exactly what failed, explain your options, and never push a system replacement when a fifty-dollar part would resolve the issue. Their two-year labor warranty on all completed work reflects confidence in craftsmanship over salesvolume. Customers specifically mention competitive pricing alongside professional service, suggesting fair value without hidden markup.

Reviewers repeatedly highlight specific scenarios demonstrating this team's character. When Denise Obrien received a $700 quote declaring her heater "fried," Andy arrived the same day, identified the actual problem, and charged a minimal amount, a result she attributes directly to honesty rather than profit-driven diagnosis. Todd Easley has trusted Andy across two homes and multiple neighbor referrals for over six years without a single issue. Brittni Cassidy describes how Andy accommodated her family's urgent need despite his own recovery from a recent medical procedure, showing the flexibility that only a smaller operation can provide.