Is this your business?
Claim your listing to verify your info and earn a verified badge.
Claim This BusinessGolden Rule Air Conditioning & Heating is a Houston HVAC contractor with a 4.5-star rating across 74 reviews, operating three divisions: residential, commercial (including restaurant and refrigeration), and new construction. The company is certified through NATE, BBB, RSES, ACCA, and NCI — a comprehensive set of industry accreditations. Emergency service is available. The company's name and positioning are explicitly faith-based, drawing from Matthew 7:12: "Do to others what you would have them do to you."
Jim and Kym run the company, and Jim is personally credited by multiple long-term customers — including a restaurant industry professional who has used Golden Rule across "every restaurant" he has worked at in Houston over the years. The commercial service menu includes AC, heating, refrigeration, and kitchen equipment — making Golden Rule a strong choice for restaurant and food service operators.
Victor is named in a commercial service call at Roll Em Up Taquitos, where he diagnosed multiple system issues and resolved them without recommending a full unit replacement — saving the client over $25,000. Marlow is a field technician who has served the same household for years across two different homes, trusted for semi-annual maintenance that also caught a gas leak. Mark identified an HVAC problem within minutes that a previous warranty company technician had missed entirely after a 15-minute visit.
GoldStandard is the company's proprietary maintenance program name. The one substantive 1-star review describes a $312 charge with an unresolved issue and unprofessional phone support — a quality-assurance concern for residential service calls.
Among 8 sampled reviews, 7 gave 5 stars and 1 gave 1 star. Victor saved a commercial client $25K+ by diagnosing repairable issues rather than recommending unit replacement. Marlow has served the same household across two homes for years — and found a gas leak during routine maintenance. Mark diagnosed an HVAC fault in minutes that a warranty company tech missed. Jim is named by a restaurant industry professional as the contractor used at every Houston restaurant in his career. The 1-star review cites a $312 charge, an unresolved issue, and poor phone support.
| Sunday | Closed |
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| Thursday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| SaturdayToday | Closed |