Houston Air Conditioning AC & Heating Repair Co. is a Houston HVAC company with a 4.8-star rating across 19 reviews, operating 7 days a week from 8 AM to 8 PM. The company is LGBTQ+ friendly and offers online estimates. Services include AC repair and installation, heating and furnace service, and annual maintenance plans.

The company's service culture stands out in reviews for specific, consistent behaviors: technicians notify customers before arriving, wear protective booties before entering homes, explain issues and repairs in plain language, and respond quickly. Robert arrived within 25 minutes on a Friday afternoon for an emergency AC failure. A technician arrived within 2 hours on a Saturday evening and repaired a broken part on the spot in under 30 minutes.

Technician Troy is specifically credited with resolving a weeks-long furnace investigation that stumped multiple technicians — ultimately diagnosing and fixing a rare issue discovered during annual maintenance. In recognition of the extended process and multiple visits, the company waived all service fees beyond the initial maintenance cost — an unusual and notable customer-care decision.

Annual maintenance plans are offered, with at least one long-term customer using the company for furnace installation and ongoing annual service. The pricing is described as competitive and transparent across multiple reviews. For Houston homeowners looking for a responsive, customer-first HVAC company with a track record of follow-through even on complex problems, Houston Air Conditioning AC & Heating Repair Co. merits consideration.