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About Integrity 1st AC & Heating, LLC
Integrity 1st AC & Heating, LLC operates as an HVAC contractor serving the Houston metro area. The company holds a 5-star rating compiled from 72 customer reviews, reflecting consistent service delivery across residential projects. The business focuses on heating and cooling system repair, maintenance, and installation services for homeowners within the Houston metropolitan region.
The company differentiates itself through transparent diagnostic practices and customer education. Reviewers consistently note that technicians present multiple repair options, explaining the benefits and trade-offs of each approach before the homeowner makes a decision. The team handles warranty communications with equipment manufacturers directly, with one reviewer specifically mentioning assistance with a Lennox warranty issue.
Multiple reviewers highlight specific technicians by name, including Jose, Eliano, Ambrose, and Alex. A reviewer described the team addressing a thermostat upgrade and providing efficiency recommendations. Another account details the crew performing thorough diagnostics before installing any parts, ensuring the underlying problem was correctly identified. The company has served at least one customer for five consecutive years, indicating repeat business relationships.
What Customers Say
Seven reviewers awarded 5 stars, with four mentioning specific team members Jose, Eliano, Ambrose, and Alex by name. Five reviewers explicitly praise the company's transparent pricing and only-repairing-what-is-necessary approach. No negative reviews were provided in the dataset.
Services
AC Repair & Maintenance
Diagnostic services, tune-ups, and repairs for air conditioning systems. Technicians identify underlying issues before recommending parts.
Heating Repair & Maintenance
Furnace and heating system diagnostics, repair, and maintenance services for residential properties.
Thermostat Installation & Upgrade
Installation of newer thermostat models with efficiency optimization recommendations.
System Efficiency Consultation
Recommendations for improving HVAC system efficiency through upgrades and operational adjustments.
Warranty Claim Assistance
Direct communication with equipment manufacturers like Lennox to handle warranty claims on behalf of homeowners.