What happened when Roxana Khozein called about an AC issue?

They accurately diagnosed the problem as plumbing related rather than AC, refusing to charge for an unnecessary service call.

Does Master AC and Heat handle emergency furnace calls?

Yes, they respond to weekend emergency calls, with one reviewer calling during a dangerous cold snap.

What should I do if I suspect coil damage after service?

Request written documentation of any findings and photographs before authorizing repairs to verify the diagnosis.

How do they communicate during the service process?

Reviewers praise clear communication from scheduling through completion, with technicians explaining issues thoroughly.

What financing options are available for new HVAC systems?

The company offers financing through their website, making major installations more accessible for homeowners.

Do they service The Heights neighborhood specifically?

Yes, their business name includes The Heights, and their location at 2607 North Freeway is in that area.

Master AC and Heat, LLC- The Heights

Air conditioning contractorHVAC contractorAir conditioning repair serviceFurnace repair service

4.8(166 reviews)

2607 North Fwy, Houston, TX 77009

(713) 750-9769

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About Master AC and Heat, LLC- The Heights

Master AC and Heat, LLC is a family owned and operated HVAC contractor based in Houston, Texas, holding license TACLA 30682E. The company boasts a 4.8-star rating from 166 customer reviews and serves the Greater Houston Area, including The Heights neighborhood where their physical location sits at 2607 North Freeway.Operating six days a week around the clock with 24/7 availability, their team consists entirely of Houston locals who understand the nuanced demands of Gulf Coast climate control.

The company differentiates itself through comprehensive service offerings that span residential, commercial, and new construction HVAC projects. They provide financing options for major installations and offer preventive maintenance plans designed to extend equipment lifespan and reduce costly repairs. Their thorough troubleshooting process identifies root causes rather than applying temporary fixes, which reviewers specifically commend.

What Customers Say

Four of six detailed reviewers specifically mention same-day or emergency service, with one praising weekend availability during a furnace crisis. Positive reviews overwhelmingly cite technician knowledge, honest diagnostics, and transparent pricing, while a single negative review describes billing disputes that contradict the overall pattern of customer satisfaction.

4.8 · 166 reviews

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Working Hours

Sunday	Closed
Monday	Open 24 hours
Tuesday	Open 24 hours
Wednesday	Open 24 hours
ThursdayToday	Open 24 hours
Friday	Open 24 hours
Saturday	Open 24 hours

Services

Residential AC and Heating Installation

Complete heating and cooling system installation for homes, serving the Greater Houston residential market.

Commercial HVAC Services

Air conditioning and heating solutions tailored for Houston businesses, keeping commercial spaces comfortable.

New Construction HVAC

HVAC installation for newly built residential and commercial properties in Houston.

AC Repair and Maintenance

Diagnostic services, repairs, and maintenance plans to keep residential cooling systems running efficiently.

Furnace Repair and Heating Service

Heating system repairs and maintenance, including emergency furnace service during Houston cold snaps.

Preventive Maintenance Plans

Scheduled maintenance programs designed to reduce repair frequency and extend equipment lifespan.

HVAC Troubleshooting and Diagnostics

Identifying root causes of HVAC problems through thorough inspection rather than temporary fixes.

Frequently Asked Questions

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