New Balance A/C, Inc.
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About New Balance A/C, Inc.
New Balance A/C, Inc. operates as an HVAC contractor serving the Houston metropolitan area. The business holds a 4.6-star rating compiled from 50 customer reviews, reflecting generally positive service experiences across residential and commercial clients in the region. Operating hours span Monday through Friday from 8 AM to 4:30 PM, with Saturday and Sunday reserved for emergency response as needed.
Customer testimonials highlight the company's commitment to responsive service, particularly during challenging circumstances. One reviewer recounted a same-day emergency call that prompted a technician to travel multiple hours on a Saturday evening to source a required component, then implemented a temporary solution to prevent the household from enduring sweltering Texas summer conditions. Another client referenced assistance received following Hurricane Harvey, with the team following up on ongoing maintenance needs. Technician Jim was specifically mentioned for thorough, professional maintenance work on multiple systems, while the overall team was described as honest, knowledgeable, and straightforward to coordinate with.
What Customers Say
Four of five detailed reviews award 5 stars, citing honesty, knowledge, and thoroughness, while one 1-star review cites multiple incidents over several years leading the client to change service providers.
Working Hours
| Sunday | Closed |
| Monday | 8 AM–4:30 PM |
| TuesdayToday | 8 AM–4:30 PM |
| Wednesday | 8 AM–4:30 PM |
| Thursday | 8 AM–4:30 PM |
| Friday | 8 AM–4:30 PM |
| Saturday | Closed |
Services
AC Repair
Diagnosing and fixing heating and cooling system failures for residential and commercial properties.
AC Maintenance
Scheduled tune-ups and system inspections to maintain performance and extend equipment life.
Emergency Service
Same-day response for urgent HVAC issues, including weekends and after-hours as needed.
Commercial HVAC Service
Maintenance and repair services for business heating and cooling systems.
Hurricane Recovery Assistance
Restoration and repair services for properties affected by storm damage.