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Claim This BusinessPriority AC & Heat is a veteran-owned, family-operated HVAC company that has served Houston and the surrounding Bay Area since 2011. The company holds a perfect 5-star rating across 640 reviews — an exceptional combination of volume and score that places it among the most well-regarded HVAC contractors in the Houston region. LGBTQ+ friendly and inclusive, the company operates 24 hours a day, 365 days a year including holidays.
Service coverage spans the Houston Bay Area, including Alvin, Baycliff, Bayou Vista, Clear Lake, Clear Lake Shores, Deer Park, Dickinson, Friendswood, Kemah, La Porte, League City, Pasadena, Pearland, San Leon, Santa Fe, Seabrook, Texas City, Webster, and surrounding communities. The company handles air conditioner repair, installation, and maintenance; heat pump service; furnace repair and installation; ductless AC and heating systems; and indoor air quality products including the REME HALO whole-home air purifier (offered at $850).
Technicians Sean P, Matt S., and Jacob appear consistently across reviews spanning multiple years and are described with remarkable consistency: on time, transparent about options and costs, willing to proactively check warranty status before proceeding, and thorough without being slow. One technician arrived within an hour of a Friday morning call before a freeze, diagnosed a faulty pressure switch, found a replacement on the truck, and was done in 30 minutes. Another completed a full system replacement in five hours while carefully protecting floors during equipment removal.
The company offers a $20 off service call fee for first-time customers, online estimates, and financing. A 100% customer satisfaction guarantee is explicitly stated. For Houston Bay Area homeowners who want a veteran-owned contractor with a documented track record across hundreds of reviews, Priority AC & Heat has the combination of scale and consistency that's genuinely difficult to find.
All 8 sampled reviews gave 5 stars. Sean P. and Matt S. are each praised in multiple reviews for arriving on time, explaining the problem clearly, and presenting honest options. One technician proactively checked warranty status before starting work, saving the customer money they didn't know to ask about. At least 2 reviewers mention being repeat customers specifically because of trust in the company and its technicians. A full system replacement was completed in 5 hours with floor protection throughout.
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| SaturdayToday | Open 24 hours |