Sears Heating and Air Conditioning

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About Sears Heating and Air Conditioning
Sears Heating and Air Conditioning operates as a HVAC contractor serving the Houston metropolitan area with standard business hours stretching from 6 AM to 10 PM seven days a week. The business carries the Sears brand identifier, which signals an established national service network rather than a local family-owned operation. Current rating data shows a 3.1-star average across seven customer reviews, placing the contractor in a moderate performance tier relative to competing HVAC providers in Harris County.
The company's online presence centers on the Sears Home Services platform, which positions the contractor within a broader network offering heating and cooling equipment repair, replacement, and maintenance services. While the website text does not surface specific brand partnerships such as Lennox or Mitsubishi dealer certifications, the Sears branding implies access to manufacturer-trained technicians and genuine replacement parts for major equipment lines.
Customer narratives reveal contrasting service experiences worth noting. Farnaz Falahati specifically praised technicians Gabriel and Daniel for completing duct cleaning work with what she described as the best manner ever, highlighting professional conduct during the appointment. However, Stephen Braun alleged concerning practices involving Edwin, claiming the technician disabled heating functionality during a winter freeze and pushed a $12,000 to $14,000 replacement sale, leaving Braun to purchase space heaters. Vijay Pattni documented frustration with post-installation support, reporting unanswered calls and emails.
What Customers Say
Two of four reviewers awarded five-star ratings citing thorough duct work and professional demeanor, while the remaining two gave one-star scores alleging deceptive sales pressure and unresponsive follow-up service. Technicians named Gabriel and Daniel received explicit praise, whereas negative reviews reference Edwin without positive counterexamples.
Working Hours
| Sunday | 6 AM–10 PM |
| Monday | 6 AM–10 PM |
| Tuesday | 6 AM–10 PM |
| Wednesday | 6 AM–10 PM |
| Thursday | 6 AM–10 PM |
| Friday | 6 AM–10 PM |
| SaturdayToday | 6 AM–10 PM |
Services
AC Repair & Troubleshooting
Diagnostic assessment and repair services for air conditioning systems not cooling properly or exhibiting error codes.
Heating System Repair
Furnace and heat pump repair addressing heating failures, thermostat calibration issues, and component replacements.
Duct Cleaning & Maintenance
Professional ductwork cleaning removing debris buildup and improving indoor air circulation per reviewer Farnaz's positive experience.
HVAC Installation & Replacement
Complete heating and cooling system installation, though multiple reviewers cited post-install support challenges.
Thermostat Setup & Configuration
Smart thermostat installation and programming, though reviewer Scott Baldwin noted lack of operational guidance post-install.