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About Texas Premier Plumbing LLC
Texas Premier Plumbing LLC has served the Houston metro since 1989, operating under the same family ownership across three generations. The company holds Master License #16188 and maintains a 4.7-star rating drawn from 94 client reviews. Based in Houston, the contractor extends service throughout the surrounding communities including Katy, Sugar Land, The Woodlands, Bellaire, Cypress, Pearland, Kingwood, Humble, Friendswood, Richmond, Spring, and West University Place. This breadth positions the operation as a neighborhood-level resource capable of responding across the full metropolitan footprint.
What distinguishes Texas Premier Plumbing from larger corporate competitors is its no-call-center model. Every incoming call connects directly to a decision-maker who understands the day's schedule and can dispatch a qualified technician without navigating automated systems. The company quotes pricing upfront, guaranteeing the estimate figure matches the final invoice. Most calls received before noon qualify for same-day visits, while emergencies automatically move to the priority queue regardless of hour or holiday. The operational philosophy traces unbroken to 1989: if a technician commits to an arrival window, that commitment holds.
Customer reviews name specific technicians handling particular scenarios. Richard Waer responded to a broken water line pipe call and arrived within the promised timeframe, completing repairs with professional conduct and fair pricing. Ben, identified as part of the younger generation now managing daily operations, took an emergency call and reached a property within 35 minutes. Another reviewer described a years-long bathroom odor problem that previous contractors failed to resolve; Texas Premier identified and resolved the underlying issue in a single service visit. These detailed accounts suggest the team handles problems other companies misdiagnose or leave unrepaired.
What Customers Say
Of six publicly visible reviews, four award five stars citing same-day response, fair pricing, and technician professionalism. The lone one-star review references pricing during the 2021 winter emergency when the contractor charged over $2,000 for accessible leak repairs, a scenario the business attributed to emergency-rate pricing. Positive reviewers specifically name Richard Waer and Ben, suggesting these technicians appear frequently in successful service calls.
Services
Drain Cleaning
Clears slow drains, complete clogs, and recurring backups using augers, hydro jetting, and camera inspection to identify and permanently remove blockage causes.
Water Heater Service
Installs and repairs tank, tankless, gas, and electric water heaters from all major brands, offering same-day restore for cold water situations.
Slab Leak Detection
Uses electronic leak detection technology to locate leaks beneath concrete foundations without exploratory demolition, minimizing property disruption.
Sewer Repair
Addresses root intrusions, cracked clay pipes, and bellied lines through camera inspection first, then develops repair plans based on precise diagnostics.
Faucets and Fixtures
Handles repairs, replacements, and new installations for faucets, garbage disposals, toilets, sinks, and hose bibs in residential settings.
Emergency Response
Provides 24/7 emergency service for burst pipes and urgent flooding, with technicians available day or night including weekends and holidays.