The Retreat At Lakeside
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About The Retreat At Lakeside
The Retreat At Lakeside is an apartment complex in Houston, Texas, with 342 customer reviews generating a 3.9-star average rating. This property sits in the Houston metro area and serves residents seeking rental housing in the eastern part of the city. Prospective tenants should note the office maintains standard weekday hours from 9 AM to 6 PM, with reduced Saturday hours from 10 AM to 5 PM and Sunday closure.
Based on available website information, this apartment complex offers standard residential leasing with unit tours conducted by appointment. The property features multiple floor plans designed to accommodate various household sizes and income levels, as indicated by pricing references in customer feedback around the $899 monthly range for certain units.
Customer reviews document specific experiences with staff members including Jackie, who received consistent praise for professional and thorough leasing assistance, and Sabdy, noted for friendly and detailed property tours. One reviewer detailed a concerning encounter involving unit condition issues including pest presence, and another highlighted challenges with delivery driver navigation to the property address.
What Customers Say
Three of four detailed reviews report negative experiences citing unprofessional staff conduct, pest infestations in units, and navigation difficulties for delivery drivers. Positive reviews consistently praise Jackie and Sabdy for professional leasing assistance and thorough apartment tours.
Working Hours
| Sunday | Closed |
| MondayToday | 9 AM–6 PM |
| Tuesday | 9 AM–6 PM |
| Wednesday | 9 AM–6 PM |
| Thursday | 9 AM–6 PM |
| Friday | 9 AM–6 PM |
| Saturday | 10 AM–5 PM |
Services
Residential Leasing
Long-term apartment rentals with various floor plan options to suit individual housing needs.
Property Tours
Guided tours of available units conducted by leasing staff members by appointment.
Pest Control Services
Regular pest control treatment for common areas and individual unit treatments as needed.
Maintenance Requests
On-site maintenance team addressing repair issues reported by residents throughout their lease term.
Package Handling
Reception and management of deliveries for residents, though drivers may require additional navigation assistance.
Office Administration
Leasing documentation, rent collection, and tenant communication managed during standard business hours.