Vivint Smart Home

Vivint Smart Home operates as a security system supplier in Houston, Texas, holding a 1.0-star rating across 20 customer reviews. The company provides smart home security equipment including cameras, doorbell systems, and monitoring services to residential customers throughout the Houston metropolitan area. Working hours are not currently listed for this location.

What distinguishes this contractor from competitors cannot be determined from available website information. The company operates as a franchise location under the Vivint brand, which focuses on integrated security and home automation solutions. Specific service offerings, equipment brands, or specialized installation methods are not documented in the available business materials.

Customer reviews highlight significant service concerns. One homeowner reported that technician Kevin visited the property twice, causing physical damage to the home and failing to complete equipment installation correctly. Despite speaking with customer loyalty representatives and receiving assurances that Kevin would not return, the same technician was reassigned to the job. Another reviewer described a nine-year relationship marked by unfulfilled installation promises and an unnecessarily difficult cancellation process. A separate customer noted cameras failed to function when needed for home security. These accounts collectively describe repeated breakdowns in both technical service and customer support.