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About White’s AC and Refrigeration
White's AC and Refrigeration operates as a licensed HVAC contractor serving the Greater Houston metropolitan area, including surrounding communities such as Splendora, Huffman, and Cleveland. The company maintains a strong 4.5-star rating derived from 16 customer reviews, indicating consistent service quality. As part of the One Hour Heat and Air franchise network, the business provides residential and light commercial air conditioning and refrigeration services throughout Montgomery County and eastern Harris County.
What distinguishes White's AC and Refrigeration is their commitment to responsive, transparent service. Multiple reviewers highlight technician Kevin White by name, noting his willingness to explain repair options and allow homeowners to make informed decisions. The company honors military discounts and prioritizes arriving quickly during emergency situations, a trait demonstrated when a technician reached a customer's home within 30 minutes on a holiday. This approach contrasts with franchises known for high-pressure sales tactics.
Customer stories from verified reviews reveal specific service scenarios. Technician Kevin White repaired a 25-year-old air conditioning system for Tammy Galvan, diagnosing a burnt-out fan motor and low refrigerant, then cleaning the condenser coil. On July 4th, Wayne Hogg received same-day service within 30 minutes of calling, with the technician remaining after repairs to verify proper operation. Yvonne Narvaiz described her experience as Kevin going above and beyond, completing fixes and system cleaning rapidly.
What Customers Say
12 of 16 reviews award 5 stars, with all positive feedback mentioning technician Kevin White by name. Positive reviews reference same-day response, holiday availability, and diagnostic transparency. The single 1-star review cites a diagnosis disagreement between two technicians and perceived pressure to purchase new equipment rather than repair existing systems.
Services
AC Repair & System Diagnostics
Troubleshooting and repairing air conditioning systems, including motor replacement, refrigerant charging, and coil cleaning.
Preventive Maintenance
Seasonal tune-ups and system cleaning services to extend equipment lifespan and maintain efficiency.
Refrigeration Services
Refrigeration system installation, repair, and maintenance for residential and light commercial applications.
Emergency Same-Day Service
Rapid response appointments for AC failures, including holiday and after-hours availability.
New Equipment Installation
HVAC system replacement and new installation services, with financing options available through One Hour Heat and Air.