ARTC Heating & Cooling

ARTC Heating & Cooling is a family-owned HVAC contractor serving Irving and the Dallas-Fort Worth metroplex. The company holds a 4.8-star rating across 23 verified customer reviews, reflecting consistent service quality and customer satisfaction. Operating hours span Monday through Saturday from 8 AM to 8 PM, accommodating both residential and light commercial clients throughout the area. The business focuses on responsive scheduling and transparent communication, with the owner typically present on-site during service calls.

What distinguishes ARTC Heating & Cooling is their commitment to owner involvement and in-house expertise. Owner Jes s personally supervises every installation and repair, a practice highlighted by multiple reviewers who value seeing the decision-maker on their property. The company maintains an in-house electrician, eliminating third-party scheduling delays during new system installs. Their optional monthly service plan offers affordable maintenance coverage with priority scheduling, running $5 less per month than competitor alternatives. Emergency responsiveness proves another differentiator, with the team capable of completing full unit replacements within 36 hours of diagnosis.

Customer scenarios reveal the team's practical capabilities. During a summer heat wave, technician Joel responded to an emergency call from Crystal Onwu and replaced her HVAC unit within 36 hours, when competing contractors quoted week-long wait times. Multiple reviewers commend punctual arrival windows, with one customer noting ARTC honored a 12 PM to 1 PM appointment and arrived two hours early. Kory Farris described the team as honest and professional during an EVAP coil replacement, appreciating that technicians explained multiple repair options without applying high-pressure sales tactics.