Longhorn Services: HVAC & Appliance Repair

Longhorn Services: HVAC & Appliance Repair operates from Irving, Texas, delivering appliance and HVAC repair solutions to residential clients across the Dallas-Fort Worth metroplex. With 508 client reviews generating a 4.8-star average rating, the company has established a substantial local reputation built over years of service. The business maintains standard weekday hours from 8 AM to 7 PM, with reduced Saturday and Sunday availability from 9 AM to 5 PM, accommodating both routine maintenance requests and urgent repair needs.

The company distinguishes itself through its broad appliance expertise, handling repairs across multiple equipment types that many contractors specialize out of. Their technicians bring manufacturer-level knowledge to diagnose issues accurately, a quality several positive reviewers specifically acknowledge. This diagnostic thoroughness helps prevent repeat visits and ensures repairs address root causes rather than symptoms.

Customer experiences reveal distinct technician strengths worth noting. Jose resolved a commercial ice machine problem for Teresia Teel, explaining the issue thoroughly and completing repairs efficiently. Opal A. praised Jason for his handling of both a dishwasher leak and an older dryer, providing actionable maintenance tips during the service call. Greg performed a washer shock replacement for Madi Ricci, completing the work promptly. However, negative reviews from Shawn Dillon and ritesh rathod raise concerns about pricing transparency and follow-through on promised repairs, indicating potential inconsistencies in customer experience.