Eddie's Heating and Air

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About Eddie's Heating and Air
Eddie's Heating and Air has served Katy and surrounding Fort Bend County since establishing the business in 2012, operating under license #HACL34891. The company holds a 4.8-star average across 168 verified customer reviews, positioning it among the highest-rated independent HVAC contractors in the greater Houston metro area. Eddie personally manages service calls alongside technicians Erik and additional crew members, handling residential air conditioning repair, heating system maintenance, and new equipment installations for homeowners throughout Katy, Fulshear, and Richmond neighborhoods.
This contractor operates as a Carrier and Armstrong dealer, providing factory-authorized installations for both main brands. Customers note the team installs 2-ton, 3-ton, and 4-ton residential systems with precision, and the company offers bi-annual maintenance agreements that cover multiple AC units under a single annual contract. Service calls typically involve same-day response for urgent breakdowns, with Eddie himself responding to initial inquiries and dispatching crew members for scheduled maintenance appointments.
Multiple reviewers recount specific service experiences with Eddie and his team. H.G. described Eddie arriving within hours of her call during an AC failure and diagnosing the problem on-site with immediate repairs. Stephen Joseph praised the crew's efficiency during a 2024 service call, noting professional conduct throughout. Kevin Pak mentioned the team replacing two AC units and evaporator coils, working diligently through the job. However, three recent reviewers, Carol Menendez, Dan Magruder, and Christa Royall, reported significant difficulty reaching Eddie for scheduled follow-up visits after purchasing maintenance contracts, with repeated calls and texts going unanswered over several weeks.
What Customers Say
Of 8 detailed reviews, 3 customers award 5 stars citing same-day response, fair pricing, and professional repairs, while 3 other customers report inability to reach the contractor for scheduled service after purchase, mentioning unresolved calls over 3+ weeks. Positive reviews reference Carrier and Armstrong system expertise; negative reviews center on communication failures post-sale.
Working Hours
| Sunday | Closed |
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| WednesdayToday | 8 AM–5 PM |
| Thursday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| Saturday | Closed |
Services
AC Repair & Troubleshooting
Diagnosis and repair of cooling system failures including refrigerant issues, compressor problems, and electrical faults.
Heating System Repair
Furnace repair and heating service for maintained year-round comfort in Texas winters.
Annual Maintenance Agreements
Bi-annual tune-up contracts covering multiple AC and heating units under single yearly payment.
New AC Equipment Installation
Professional installation of Carrier and Armstrong ducted systems ranging from 2 to 4 tons.
Evaporator Coil Replacement
Complete coil replacement during AC system upgrades, as noted in recent installation reviews.
Emergency Repair Service
Same-day response availability for urgent HVAC failures, particularly during extreme weather.