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Claim This BusinessPutnam Service has earned a strong reputation in Keene and the surrounding North Texas region, reflected in a 4.7-star rating across 14 verified customer reviews. Founded and operated by Jerry Putnam, the company has built its name on honest, thorough HVAC inspections for both homeowners and real estate professionals. Operating hours run Tuesday through Friday, 8 AM to 6 PM, serving clients across Keene, Dallas County, and nearby rural properties, delivering personalized attention that larger metro contractors often cannot match.
What distinguishes Putnam Service is the personal involvement of ownership in every job. Technicians take time to explain findings clearly, answer questions without rushing clients, and provide honest assessments even when those assessments reveal problems other contractors might overlook. The company stands behind their diagnostic work, ensuring homeowners understand exactly what their systems need, neither overselling unnecessary replacements nor downplaying serious issues.
Customers repeatedly praise the responsive nature of the team, with one reviewer noting how Putnam Service kept her family cool with temporary AC units while waiting for a replacement fan to arrive, a practical solution that minimized disruption during an uncomfortable wait. Several reviewers specifically name Jere Putnam as someone they trust completely, recommending him to family, friends, and real estate clients alike.
8 of 14 reviewers award 5-star ratings, with customers highlighting same-day response, honest diagnostics, and clear explanations. The sole 1-star review cites unprofessional comments during an inspection, a concern addressed directly in subsequent positive feedback about respectful, knowledgeable service.
| Sunday | Closed |
| Monday | Closed |
| Tuesday | 8 AM–6 PM |
| Wednesday | 8 AM–6 PM |
| ThursdayToday | 8 AM–6 PM |
| Friday | 8 AM–6 PM |
| Saturday | Closed |
Diagnosing and fixing heating and cooling system failures, from capacitor replacements to compressor issues.
Regular service to maintain system efficiency, extend equipment lifespan, and prevent mid-season breakdowns.
Repair and maintenance for furnaces and heat pumps, ensuring warmth during North Texas winter cold snaps.
Truthful inspections for home sales, providing detailed reports for buyers, sellers, and real estate agents.
Installing new HVAC equipment when repairs are no longer cost-effective, with temporary solutions while ordering parts.