Service One Air Conditioning Heating and Plumbing

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About Service One Air Conditioning Heating and Plumbing
Service One Air Conditioning Heating and Plumbing has built a strong presence in Keller, Texas, delivering air conditioning, heating, and plumbing solutions to residents across the Dallas-Fort Worth metroplex. With a near-perfect 4.8-star rating drawn from nearly 1,000 customer reviews, the company has earned a reputation for reliable service backed by knowledgeable technicians.Operating from its Keller headquarters, the company extends service to neighboring communities including Fort Worth, Southlake, Grapevine, and Trophy Club, addressing the climate control needs of homeowners throughout northern Tarrant County.
What distinguishes Service One from neighboring contractors is the consistent emphasis on honest communication and technical expertise reported across customer feedback. The company maintains a team of technicians who take time to explain diagnostic findings and walk homeowners through repair options in accessible language. Several reviews note that technicians provided unexpected value through proactive recommendations during service calls, identifying potential issues before they became costly problems. This consultative approach, combined with service offerings spanning emergency repairs, planned maintenance, and new equipment installation, positions the company as a practical choice for Keller homeowners seeking transparent guidance.
Customer testimonials frequently name specific technicians, with Josh, Spencer, and Wiley receiving recognition for handling distinct service scenarios. One homeowner described Josh arriving to service AC units during a summer appointment, conducting a thorough inspection while explaining each finding and answering questions without rushing. Spencer was called out for an air conditioner evaluation and was noted for arriving on time, diagnosing the issue quickly, and clearly outlining next steps. Wiley earned praise for diagnosing a problem honestly and providing professional recommendations without overselling unnecessary repairs. Each review highlights the technician's courtesy and genuine care for quality work, traits that differentiate Service One's service approach.
What Customers Say
All five sampled reviews award five stars, with each mentioning a specific technician by name, Josh, Spencer, Wiley, and one unnamed technician. Four reviewers emphasize the technician's honesty, thorough explanations, or refusal to recommend unnecessary repairs. Positive sentiment centers on diagnostic skill and polite service rather than pricing discussion.
Working Hours
| SundayToday | 8 AM–3 PM |
| Monday | 7 AM–7 PM |
| Tuesday | 7 AM–7 PM |
| Wednesday | 7 AM–7 PM |
| Thursday | 7 AM–7 PM |
| Friday | 7 AM–7 PM |
| Saturday | 7 AM–7 PM |
Services
AC Repair & Maintenance
Diagnostics, tune-ups, and repairs for residential air conditioning systems, including outdoor unit maintenance.
Heating System Service
Furnace inspection, repair, and maintenance to ensure reliable heating during winter months.
Plumbing Repairs
General plumbing fixture repairs and pipe maintenance for residential properties.
Emergency HVAC Service
Same-day response for urgent heating or cooling failures requiring immediate attention.
New Equipment Installation
Installation of new air conditioning and heating systems for existing homes and new construction.
System Inspections
Thorough system inspections with clear explanations of findings and recommended next steps.