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Claim This BusinessArtie's Heating & Air Conditioning has served Killeen and the broader Fort Hood region for years, earning a 4.8-star rating across 471 homeowner reviews. This family-owned contractor operates Monday through Friday from 8 AM to 5 PM, providing heating and cooling services to residential clients throughout the Killeen area. The company employs multiple service technicians who handle both routine maintenance and emergency repairs, with reviewers consistently noting the office staff's ability to schedule appointments quickly.
What distinguishes Artie's from other area contractors is their commitment to transparent pricing and comprehensive diagnostics. Reviewers repeatedly mention that technicians arrive with parts stocked on their trucks, allowing for same-day repairs rather than follow-up visits. The company emphasizes honest assessments, several reviewers recount how Artie's team identified furnace issues that other contractors missed, then completed repairs at reasonable cost without unnecessary upselling. This approach, combined with holiday and weekend availability for urgent situations, has built strong word-of-mouth reputation in the community.
Homeowners highlight specific technicians in their reviews. Lisa Lisenbe described calling Artie's when her heater failed on December 1st, 2025, just before a holiday weekend, two technicians arrived quickly, diagnosed a vent issue caused by extreme temperature swings, and returned Monday to follow up. Chris Solorzano praised the Sean-and-Ashley team, noting Ashley provided appointment updates while Sean delivered detailed explanations of HVAC performance. Shirley Tagstrom recounted how two service providers discovered a critical furnace repair during inspection, completed the work with parts already on their truck, and restored warm air during a 40-degree night with 20-mph north winds, emphasizing the importance of thorough inspections.
All six full-length reviews award 5 stars, with three reviewersspecifically naming technicians Sean and Ashley. Four reviewers mention same-day or rapid response times, while two highlight emergency service during holidays or extreme weather. No negative reviews appear in the sample, and reviewers consistently praise transparent pricing and comprehensive diagnostics.
| Sunday | Closed |
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| ThursdayToday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| Saturday | Closed |
Diagnostic services identifying furnace issues, with technicians carrying common parts onboard for same-day repairs.
Air conditioning tune-ups, refrigerant servicing, and cooling system repairs for residential systems.
Thorough inspections discovering hidden repair needs, as demonstrated when technicians found a critical furnace issue during a routine checkup.
Rapid response for heating or cooling failures, including holiday and weekend availability for urgent situations.
Evaluate vent performance and air flow quality, addressing issues like unusual condensation or ventilation problems.