R & M Refrigeration Supply Inc

R & M Refrigeration Supply Inc operates as a Parts, Tools & Equipment Provider at 2102 Cedar Creek Rd in Laredo, Texas, accumulating 53 customer reviews that yield a 4.4-star average rating. The business maintains weekday hours from 8 AM to 5:30 PM with shortened Saturday availability until noon and is closed on Sundays, providing accessible service windows for contractors and homeowners alike. Customers consistently reference Mr. Rene as a senior technician with decades of hands-on experience, indicating the business has served the Laredo area for a considerable timeframe.

What distinguishes R & M Refrigeration Supply from typical supply houses is their diagnostic-first approach. Reviewers note that staff will recommend against selling a part if testing suggests the component remains functional, a practice that saves customers unnecessary expense. The business stocks capacitors, evaporator coils, and related HVAC components readily available for immediate purchase. They also supply carpet cleaning equipment through a separate contractor division. Given that their retail website remains offline, in-person visits appear to be the primary engagement channel.

Customer experiences reveal notable service scenarios: one homeowner received same-day guidance for a refrigerator issue without purchasing anything, another secured a capacitor for central AC that proved functional after on-site diagnostics, and a repeat customer found parts in stock on both visits with fast service. Mr. Rene was specifically named across multiple positive reviews for his depth of experience. One negative review cited a defective capacitor exchange refusal, highlighting a policy gap that prospective customers should discuss before purchase.