Arrow Service Center

Arrow Service Center has served Leander and Austin residents since 1991, accumulating 356 reviews with an impressive 4.7-star average. The company holds license TACLA015728 and operates around the clock, every day of the week, providing emergency HVAC and plumbing services throughout the Austin metro area including surrounding communities. As Trane specialists, their technicians deliver repairs, maintenance, and new installations backed by 10-year manufacturer warranties on many units.

What distinguishes Arrow Service Center from competitors is their commitment to transparent pricing and customer empowerment. They offer price matching on written estimates from legitimate competitors, plus $50 off heating and cooling services and $500 off new HVAC purchases. Senior citizens and military personnel receive dedicated discounts, and all work is warrantied with a 100% satisfaction guarantee. Their free service calls with repairs and complimentary consultations on equipment upgrades remove financial barriers for homeowners evaluating expensive system replacements.

Reviewers consistently highlight specific technicians who delivered exceptional service during challenging situations. When Lisa Jacobs faced a burst pipe during the January 2026 freeze with a toddler and two dogs at home, Jason and Turtle arrived the next day despite icy roads and completed repairs in 45 minutes. B.L. praised Michael for an honest $89 inspection that included drain cleaning and preventive recommendations without upselling. Jeff Hall noted that Arrow fixed his rental property issue for a fraction of what another contractor had quoted.