Firestone Complete Auto Care

Tire shop
4.2(339 reviews)
1309 TX 121 BUS, Lewisville, TX 75067
Firestone Complete Auto Care

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About Firestone Complete Auto Care

Firestone Complete Auto Care in Lewisville, Texas has built a strong reputation across 339 customer reviews, earning a 4.2-star rating that reflects consistent service delivery. Located at 1309 TX-121 Bus, this tire and automotive service center serves drivers throughout Lewisville and nearby Flower Mound, providing tire replacements, mechanical repairs, and routine maintenance. The shop operates six days per week with weekend availability, accommodating schedules for busy commuters and families in the DFW metroplex.

What distinguishes this location is its direct access to Bridgestone tire products, including the Alenza luxury performance line, combined with in-house expertise for troubleshooting steering, suspension, and drivetrain concerns. Technicians here handle warranty claims on behalf of customers, interfacing with providers to verify coverage before repair work begins. The service bay also stocks tires directly, allowing same-day installations for customers who prefer not to wait for online orders.

Customer narratives reveal a pattern of transparent communication. Jose guided one visitor through shock installation costs, advising on fair pricing before proceeding. Silas diagnosed a steering issue, then advocated with the warranty provider to secure coverage. Andrew managed a two-vehicle visit, explaining unexpected repairs while keeping the experience manageable. A pre-purchase inspection uncovered undisclosed mechanical problems, saving a buyer from a costly mistake.

What Customers Say

Six of seven sampled reviewers awarded five stars, citing transparent pricing advice and warranty claim assistance. Negative feedback was absent in the sampled set, though occasional mentions of higher costs for premium tire brands appeared alongside praise for diagnostic thoroughness. Across reviews, multiple customers highlighted the team ability to explain complex vehicle issues in accessible language.

4.2 · 339 reviews
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Working Hours

Sunday9 AM–5 PM
Monday7 AM–5 PM
Tuesday7 AM–7 PM
Wednesday7 AM–7 PM
ThursdayToday7 AM–7 PM
Friday7 AM–7 PM
Saturday7 AM–7 PM

Services

Tire Replacement & Sales

New tire installation using Bridgestone, Alenza, and other major brands with options for passenger, performance, and light truck applications.

Tire Sizing & Vehicle Matching

Shop-by-size and shop-by-vehicle tools help identify correct fitments, with staff assistance available for non-standard applications.

Steering & Suspension Repair

Diagnosis and repair of steering wander, vibration, and suspension concerns, including shock and struts replacement.

Pre-Purchase Vehicle Inspection

Comprehensive inspection for used vehicle buyers, identifying undisclosed mechanical issues before purchase commitment.

Oil Change & Fluid Services

Conventional and synthetic oil changes with fluid top-offs performed during tire or repair visits.

Warranty Claim Assistance

Staff handles documentation and provider communication for warranty-covered repairs on behalf of customers.

Frequently Asked Questions