Imperial Plumbing

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About Imperial Plumbing
Imperial Plumbing operates as a licensed plumbing contractor serving Lewisville and the broader Dallas metro area, including Flower Mound, The Colony, and Carrollton. Holding a 4.9-star average across 69 verified customer reviews, the company has built its reputation on responsive service and transparent craftsmanship. Operating seven days a week from 8 AM to 8 PM ensures homeowners can reach them for both planned upgrades and urgent emergencies.
What distinguishes Imperial Plumbing is their expertise with aging residential infrastructure common throughout North Texas. Multiple reviews reference their work on Quest polybutylene piping systems installed throughout the late 1980s and early 1990s, a material known for failure in local homes. Customer feedback highlights their commitment to explaining each step of complex repairs, transforming what could be a confusing process into an educational experience for property owners.
Named technician Toby appears across numerous reviews for handling specific scenarios: same-day water heater replacement during the January 2026 freeze, shower valve restoration in older construction, toilet upgrades, and gas line replacement with municipal inspection coordination. Reviewer Chuck Hester notes their ability to diagnose and repair a leak within hours of initial contact on a Sunday, demonstrating the company's dedication to immediate response.
What Customers Say
All 69 reviews award 5 stars, with technicians Toby and Sam specifically named across positive feedback. Customers frequently mention transparent pricing and educational communication, while the rare negative review cites cost without detracting from work quality.
Working Hours
| Sunday | 8 AM–8 PM |
| Monday | 8 AM–8 PM |
| Tuesday | 8 AM–8 PM |
| Wednesday | 8 AM–8 PM |
| Thursday | 8 AM–8 PM |
| FridayToday | 8 AM–8 PM |
| Saturday | 8 AM–8 PM |
Services
Water Heater Installation & Replacement
Tank and tankless water heater installs, including emergency replacement during weather events.
Leak Detection & Repair
Video inspection and pressure testing to locate hidden leaks in walls, slab foundations, and main lines.
Bathroom Plumbing
Shower valve repair, tub replacement, and fixture upgrades for older bathrooms.
Toilet Installation
Toilet replacement including selection guidance for compatibility with existing plumbing.
Gas Line Services
Gas line replacement with required city testing and official inspection coordination.
Main Line Replacement
Complete water main replacement from meter to foundation, including excavation.