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Claim This BusinessKoala-T Heating & Air delivers residential and light commercial HVAC service across Lewisville and the greater DFW metroplex. The owner-operated company holds all required state licensing and has earned a perfect 5.0-star average across 61 verified customer reviews, a track record that reflects consistent quality over years of operation. Nathan Reeves, the founder, handles service calls personally alongside technicians Josh and additional team members, buildinglasting relationships with homeowners who return year after year for maintenance, repairs, and system replacements.
What distinguishes Koala-T is Nathan's hands-on approach: the owner arrives on-site for diagnostics, explains findings clearly, and stands behind every repair with workmanship customers describe as clean, efficient, and affordable compared to national competitors. Reviewers note the team handles emergency same-day calls, including weekend AC failures and compressor emergencies on systems over 15 years old, delivering replacements when repair costs outweigh continued investment. The combination of owner-level expertise, transparent pricing, and round-the-clock availability creates a service model rare among metro-area contractors.
Customer stories from reviews illustrate real scenarios: John Williams described Nathan arriving punctually for scheduled maintenance, explaining every finding, and confirming optimal system performance before departing. Justin Rabroker recounted a compressor failure on a 19-year-old unit, with Koala-T crew installing a new central system described as affordable versus big-box quotations and executed cleanly. Mike Burke called the team absolute lifesavers after an emergency Saturday AC leak diagnosed and repaired on the spot.
All 61 reviews award 5 stars, with multiple reviewers noting Nathan personally handles service calls and arrives same-day for emergencies. Reviewers cite transparent pricing and fair cost comparisons to national competitors, while several mention multi-year relationships spanning 8 years with consistent quality across system installations and routine maintenance.
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Diagnose, repair, and tune-up residential cooling systems including same-day emergency calls.
Winter heating system repairs, furnace maintenance, and heating emergencies year-round.
Complete new central HVAC system installations for replacements and new construction.
Round-the-clock emergency availability for AC and heating failures any day of the week.
Annual maintenance visits including inspection, cleaning, and performance verification.
System checks ensuring clean, healthy airflow throughout residential ductwork.