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About One Hour Air Conditioning and Heating
One Hour Air Conditioning and Heating operates as an air conditioning contractor serving Lewisville, Texas and surrounding communities including Flower Mound, The Colony, and Carrollton. With a rating of 3.7 stars drawn from nine customer reviews, the company provides residential HVAC services to homeowners across the northern Dallas metro area. The business can be reached directly at (972) 200-4220 for service inquiries.
The contractor distinguishes itself through availability, offering a 24-hour hotline that connects customers with live operators outside standard business hours. Reviewers note responsive communication, including cases where technicians arrived earlier than promised and follow-up calls confirmed technician dispatch. The company emphasizes upfront pricing with no hidden fees, a detail multiple satisfied customers mention in their feedback.
Customer experiences reveal varied service quality. One reviewer, P R, describes three successful engagements across different homes with consistent results including a same-night emergency call at 10pm where the companycalled back twice to confirm the issue and sent a technician an hour earlier than expected. Another reviewer, JK JK, notes interviewing four companies before selecting One Hour and receiving morning calls before crew arrival. However, at least one customer reported diagnostic confusion and lack of follow-up after submitting feedback, highlighting inconsistent client service across visits.
What Customers Say
Three of nine reviewers award 5 stars, praising the 24-hour hotline, upfront pricing, and technician punctuality including arrivals earlier than promised. One 1-star review describes a technician diagnostic error on the wrong HVAC unit with no company follow-up after submitting feedback. The mixed sentiment reflects variable execution across service calls rather than consistent quality concerns.
Services
AC Repair
Diagnostic and repair services for cooling system failures including refrigerant leaks and component replacement.
AC Maintenance
Preventive tune-ups and system inspections to maintain cooling efficiency and prevent breakdowns.
Heating Repair
Repair services for heating system malfunctions during winter months.
24-Hour Emergency Service
Round-the-clock hotline with same-day dispatch availability for urgent HVAC failures.
System Replacement Consultation
Evaluation and recommendations for evaporator coil replacement and full system upgrades.