Sears Appliance Repair

Appliance repair service
4.4(315 reviews)
2401 S Stemmons Fwy Ste 5000, Lewisville, TX 75067
Sears Appliance Repair

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About Sears Appliance Repair

Sears Appliance Repair operates as a well-established appliance service provider serving the Lewisville, Texas metro area and surrounding communities including Flower Mound, The Colony, and Carrollton. With a respectable 4.4-star rating compiled across 315 customer reviews, the company maintains extensive weekday and weekend availability from 6 a.m. to 10 p.m., providing flexibility for homeowners managing busy schedules. This national-brand operation leverages the Sears infrastructure while delivering localized service calls to residential customers throughout Denton County.

What distinguishes Sears Appliance Repair is its direct affiliation with the broader Sears Home Services network, which provides access to manufacturer-trained technicians and genuine replacement parts for major appliance brands. However, review sentiment reveals a more nuanced picture, with some customers reporting extended wait times for correct parts and multiple service visits to resolve single issues. The service model appears best suited for customers with valid protection plans or warranties through Sears, rather than those seeking straightforward la carte repairs.

Customer experiences span a broad spectrum. Mrs. Lynda Davison praised a technician who arrived on time, efficiently repaired her ice machine hose, and provided preventive maintenance guidance. Conversely, multiple reviewers described frustrating delays involving eight or more technician appointments, incorrect parts arriving damaged in boxes, and extended periods without functional refrigeration during extreme Texas heat. Luis, a technician referenced by name, earned commendation for honest diagnostic assessment of an older washing machine, advising replacement over expensive repairs.

What Customers Say

Of six named reviewers, two award perfect ratings citing punctual arrivals and transparent diagnostics, while four describe significant frustration involving multiple missed appointments, part delays spanning weeks, and unresolved issues despite repeated service calls. The split suggests service quality varies considerably by technician assignment and individual circumstance.

4.4 · 315 reviews
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Working Hours

Sunday6 AM–10 PM
Monday6 AM–10 PM
Tuesday6 AM–10 PM
Wednesday6 AM–10 PM
ThursdayToday6 AM–10 PM
Friday6 AM–10 PM
Saturday6 AM–10 PM

Services

Refrigerator Repair

Diagnostic troubleshooting for cooling failures, frost buildup, condensation issues, and compressor malfunctions in household refrigerators.

Freezer Repair

Specialized repair for upright and chest freezers experiencing temperature regulation or mechanical failures.

Washing Machine Service

Assessment and repair of washers including drainage problems, pump failures, and drive system malfunctions.

Dryer Repair

Gas and electric dryer diagnostics addressing heating issues, tumbling problems, and ventilation blockages.

Dishwasher Installation and Repair

Installation services for new units plus repair of drainage, heating element, and spray arm issues.

Oven and Range Service

Repair of cooktop burners, oven heating elements, ignition systems, and temperature calibration problems.

HVAC Furnace Repair

Furnace diagnostic and repair services addressing ignitions, blower motors, and heating efficiency losses.

Frequently Asked Questions