ETR Air Conditioning & Heating Longview

ETR Air Conditioning & Heating Longview has served residential and commercial customers across East Texas for over three decades, building a reputation anchored in consistent, round-the-clock availability. Based at 5159 W Loop 281 in Longview, the company extends its services to Tyler and Athens, making it a regional mainstay for Gregg County and surrounding communities. With 1,192 verified reviews yielding a 4.9-star average rating, the contractor has earned the trust of thousands of neighbors who routinely call on its team for both scheduled maintenance and urgent repairs.

What distinguishes this contractor from regional competitors is its manufacturer partnerships and proactive maintenance program. ETR holds credentials as a Lennox HVAC dealer, Trane Comfort Specialist, Mitsubishi Electric Trane HVAC partner, and Daikin Comfort Pro, giving customers access to major equipment brands through a single service point. The Energy Savings Agreement (ESA) offers enrolled clients a reduced $79 diagnostic fee, 15% off repairs, waived overtime charges, and a one-year parts-and-labor warranty on completed work, a structured approach that rewards consistent upkeep.

Reviewers repeatedly name specific technicians who resolved emergencies within hours. Jesus Estrella arrived late one night and restored cooling quickly for a stranded homeowner. Oscar diagnosed a malfunction and had the system operational again within two hours of the initial call. Sydney Luman earned praise for explaining repairs clearly while performing a fix, and the installation team of Trevor and Jesus completed a 16 SEER system with Clean Effects air filtration, respecting the property throughout.